PRIVACY POLICY

 

Effective Date: August 17, 2026

Last Updated: August 17, 2026

 

Freedom Solutions Group (“Freedom Solutions Group,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

 

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit freedomsolutionsgroup.net, respond to one of our advertisements, request information or a case review, communicate with us, or use our services.

 

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

 

1. INFORMATION WE COLLECT

 

We may collect personal information that you voluntarily provide to us, including:

 

• Name

• Telephone number

• Email address

• Mailing address

• Information regarding your timeshare ownership

• Resort or developer information

• Ownership, contract, loan, or maintenance-fee information

• Documents or other information you voluntarily provide in connection with your inquiry or services

• Communications between you and our representatives

• Other information you choose to provide

 

We may collect this information when you contact us directly, submit information through our website, respond to an advertisement, complete an online lead form, call us, email us, or otherwise request information about our services.

 

Submitting an inquiry does not obligate you to purchase any service.

 

2. WEBSITE ANALYTICS AND INFORMATION COLLECTED AUTOMATICALLY

 

Our website is hosted through Wix and uses Wix website analytics and related technologies to help us operate our website and understand how visitors interact with it.

 

Wix and its service providers may use cookies and similar technologies to automatically collect certain information, which may include:

 

• Internet Protocol (IP) address

• Browser type

• Device type

• Operating system

• Approximate geographic location

• Referring website or advertising source

• Pages visited

• Date and time of website activity

• Interactions with our website

 

We may use this information to operate and improve our website, understand website traffic and visitor behavior, maintain website security, and evaluate the effectiveness of our marketing and advertising.

 

You may be able to manage or disable certain cookies through your browser settings or cookie controls available on our website. Disabling certain cookies may affect website functionality.

 

3. ADVERTISING AND LEAD INFORMATION

 

We advertise our services through third-party advertising platforms.

 

When you voluntarily respond to one of our advertisements, complete a lead form, request information, or otherwise contact us through an advertising platform, we may receive information you choose to provide, such as your name, telephone number, email address, and information regarding your inquiry.

 

We may use this information to:

 

• Respond to your request

• Contact you regarding your inquiry

• Evaluate your circumstances

• Determine whether our services may be appropriate for you

• Schedule or conduct a case review

• Answer questions about our services

• Provide information regarding services in which you have expressed interest

 

Third-party advertising platforms may independently collect information regarding your use of their platforms and your interaction with advertisements. Their collection and use of information are governed by their respective privacy policies and terms.

 

4. HOW WE USE YOUR INFORMATION

 

We may use personal information we collect to:

 

• Respond to inquiries and requests for information

• Conduct requested case reviews or consultations

• Evaluate your circumstances and potential service options

• Communicate with you regarding your inquiry

• Provide and administer services you request

• Create and maintain customer records

• Coordinate requested services with authorized service providers and fulfillment partners

• Process transactions and administer customer accounts

• Provide customer service and support

• Communicate regarding the status of services

• Improve our website, services, and customer experience

• Conduct internal administrative and business operations

• Evaluate our advertising and marketing efforts

• Detect or prevent fraud, misuse, or security incidents

• Comply with applicable laws and legal obligations

• Protect our legal rights and the rights of our customers, employees, and business partners

 

5. TELEPHONE AND TEXT MESSAGE COMMUNICATIONS

 

Freedom Solutions Group may contact individuals who have voluntarily submitted an inquiry or requested information about our services through our website, advertisements, lead forms, telephone calls, email, or other communication channels.

 

When you provide your telephone number in connection with an inquiry, we may use that number to respond to your request, communicate regarding your inquiry or requested case review, schedule or confirm appointments, answer questions, and provide information concerning services in which you have expressed interest, consistent with your consent and applicable law.

 

Where required by applicable law, we will obtain appropriate consent before sending marketing or promotional text messages or using automated communication technology.

 

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

 

Message frequency may vary. Message and data rates may apply.

 

You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance.

 

We do not sell mobile telephone numbers or SMS consent information. We do not share SMS consent information with third parties for their independent marketing or promotional purposes.

 

We may provide information to service providers that assist us in operating our communications systems or delivering messages on our behalf.

 

6. HOW WE MAY SHARE INFORMATION

 

We may disclose personal information when reasonably necessary to provide requested services, operate our business, or comply with applicable law.

 

We may disclose information to:

 

Service Providers and Fulfillment Partners

 

We may provide information to trusted third parties that assist us in providing, administering, or fulfilling services requested by our customers.

 

These parties may provide services such as case administration, document processing, customer support, communications, technology services, payment processing, data storage, and other operational or fulfillment services.

 

Technology and Business Service Providers

 

We may provide information to companies that assist us with website hosting, customer relationship management, communications, analytics, payment processing, data storage, security, and similar business functions.

 

Professional Advisors

 

We may disclose information when reasonably necessary to attorneys, accountants, consultants, compliance professionals, or other professional advisors.

 

Legal Requirements

 

We may disclose information when we reasonably believe disclosure is required or permitted by law, regulation, subpoena, court order, governmental request, or other legal process, or when reasonably necessary to protect our company, customers, employees, or others.

 

Business Transactions

 

If Freedom Solutions Group is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction as permitted by applicable law.

 

We do not sell personal information for monetary consideration.

 

7. COOKIES

 

Our website may use cookies and similar technologies provided by Wix or other service providers to operate the website, maintain security, understand website traffic, measure performance, and improve our services.

 

You may be able to control certain cookies through your browser settings or website cookie controls. Please note that disabling certain cookies may affect website functionality.

 

8. DATA SECURITY

 

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

 

However, no website, electronic transmission, or information-storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or maintained by us.

 

9. DATA RETENTION

 

We may retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide requested services, maintain appropriate business and transaction records, resolve disputes, enforce agreements, and satisfy applicable legal or regulatory requirements.

 

10. YOUR PRIVACY CHOICES

 

Depending on your state of residence and applicable law, you may have certain rights concerning your personal information.

 

These rights may include the right to request:

 

• Access to certain personal information we maintain about you

• Correction of inaccurate personal information

• Deletion of certain personal information

• Information regarding how we use or disclose personal information

• Other rights provided by applicable privacy laws

 

We may need to verify your identity before processing certain privacy requests.

 

To submit a privacy-related request, contact us using the information provided below.

 

11. CHILDREN’S PRIVACY

 

Our website and services are intended for adults and are not directed toward children under the age of 13.

 

We do not knowingly collect personal information online from children under 13. If we become aware that we have collected such information, we will take reasonable steps to delete it.

 

12. THIRD-PARTY WEBSITES AND SERVICES

 

Our website may contain links to websites or services operated by third parties.

 

Freedom Solutions Group is not responsible for the privacy, security, or information practices of third-party websites or services. We encourage visitors to review the applicable privacy policies before providing personal information to third parties.

 

13. CHANGES TO THIS PRIVACY POLICY

 

We may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, or applicable legal requirements.

 

When changes are made, we will update the “Last Updated” date at the beginning of this Privacy Policy.

 

We encourage you to review this Privacy Policy periodically.

 

14. CONTACT US

 

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

 

Freedom Solutions Group

Website: freedomsolutionsgroup.net

Email: info@freedomsolutionsgroup.net